Terms of Service

Introduction

Welcome to Smart Image Resize, a freemium WordPress plugin sold by Nabil Lemsieh’s individual company ("we", "us", or "our") and offered through our website at https://sirplugin.com. These terms and conditions ("Terms") govern your use of our website and the Smart Image Resize plugin ("Plugin") and any related services, including updates, enhancements, and support ("Services").

Acceptance of Terms

By accessing or using the website, Plugin or Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the website, Plugin or Services.

License

We grant you a non-exclusive, non-transferable, revocable license to use the Plugin for your personal or commercial use, subject to these Terms. The Plugin is provided on an "as is" basis, and we make no warranties or representations regarding the Plugin's functionality or suitability for your particular purposes.

If you purchase a valid license, we will provide you with automatic updates to the Plugin, subject to your compliance with these Terms. Updates will be available for as long as your license is valid. You are responsible for ensuring that your installation of the Plugin is compatible with the latest version of WordPress and that your license remains valid.

Intellectual Property

All intellectual property rights in the Plugin and Services, including trademarks, copyrights, and patents, are owned by us or our licensors. You agree not to reproduce, modify, distribute, or create derivative works based on the Plugin or Services without our prior written consent.

Payment

We offer the Plugin under different licenses, including a free version and paid versions with additional features. Payment for paid versions of the Plugin is processed through third-party payment processors, and we do not store your payment information.

Refunds

All sales of the Smart Image Resize Pro plugin are final. As you buy a digital product, when you download the item, you have taken ownership. Refunds will not be granted if you simply decide not to use the purchased products, purchase by mistake, or request new features that are not part of the software "as is". We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.

Exceptions may be made in the following circumstances:

  • The product is not as described on our website or contains a major defect that prevents it from functioning as advertised.
  • The customer can demonstrate that they have made a good faith effort to resolve the issue with our support team, and the issue has not been resolved within a reasonable timeframe.
  • All refund requests must be submitted via email to our support team within 14 days of purchase. We reserve the right to deny refund requests that do not meet the criteria outlined above.

Automatic Updates

We provide automatic updates for the Smart Image Resize Pro plugin to customers holding a valid license. Automatic updates will be delivered to the site where the plugin is installed, as long as the site has a valid license key and is connected to the internet.

Please note that while we make every effort to ensure that automatic updates are delivered promptly and without issue, we cannot guarantee the availability or timeliness of updates, and we are not responsible for any damages or losses that may result from delayed or failed updates. Additionally, we reserve the right to change or discontinue automatic updates at any time, without notice.

Customers holding a valid license may also be eligible for manual updates, which can be downloaded from our website or from our payment processor’s website. Please refer to our documentation for more information on manual updates.

Support and Maintenance

We provide support and maintenance for the Plugin and Services through our website and email. We make no guarantees regarding response times or issue resolution, but we will make reasonable efforts to provide timely and effective support.

Limitation of Liability

To the extent permitted by applicable law, we will not be liable for any damages arising from your use of the website, Plugin, or Services, including but not limited to direct, indirect, incidental, special, or consequential damages. Our liability is limited to the amount paid by you for the Plugin or Services.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the website, Plugin, or Services or your violation of these Terms.

Modification and Termination

We may modify these Terms or terminate your use of the website, Plugin, or Services at any time, for any reason, without notice. Your continued use of the website, Plugin, or Services after any modifications to these Terms constitutes your acceptance of the modified Terms.

Governing Law

These Terms will be governed by and construed in accordance with the laws of Morocco, without regard to its conflict of law provisions.

Entire Agreement

These Terms constitute the entire agreement between you and us regarding your use of the website, Plugin, and Services and supersede all prior agreements and understandings, whether written or oral.

Contact Us

If you have any questions or concerns about these Terms, please contact us at support@sirplugin.com.